Return & Warranty Policy

30 Days Returns Policy

If you are not completely satisfied with your purchase or simply have changed your mind, we will gladly accept returns or exchanges on any items within the 30-day return period, provided that the products are in brand new, sellable (unused) condition and still in the original, undamaged manufacturer’s packaging.

Please note: A restocking fee may apply in some instances and the buyer is responsible for all postage costs.

Goods Broken in Transit, Incorrect or Missing Items Delivered
Any incorrect, missing, or damaged items received must be reported to Baitboats within 24 hours of receiving the delivery.

If any item(s) received are not what was originally ordered, please leave the item(s) in their original packaging and contact us immediately via email. Any attempt to use the incorrect or damaged item will be deemed as acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered, and no further claim can be raised thereafter.

Baitboats retains the title of any extra goods shipped with your order that have been dispatched in error.

Warranty Information

All products sold by Baitboats come with a minimum 6-month manufacturer’s warranty to the original purchaser that the product will be free from defects in material and/or workmanship.

Proof of purchase required to make a Warranty Claim.
All claims submitted to Baitboats will be forwarded onto the relevant supplier of the goods for approval of claim.
Any shipping costs incurred to/ from Baitboats for a warranty claim will be at the consumer’s expense unless it is within 14 days of original purchase date.